Privacy Policy

Last updated: June 2025

Discover Bali ("we", "us", "our") is committed to protecting your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

When you make a booking or enquiry, we collect:

• Full name
• Email address
• Phone number / WhatsApp number
• Travel dates and preferences
• Payment information (processed securely by Stripe — we do not store card details)

2. How We Use Your Information

We use your information to:

• Process and confirm your bookings
• Send booking confirmation and communication emails
• Contact you via WhatsApp or email regarding your booking
• Process payments and refunds via Stripe
• Improve our services

3. Sharing Your Information

We share your information with:

• Our local partner in Bali (Bali Mamma-Mia Tours) to arrange your activity or transfer
• Stripe for secure payment processing

We do not sell your personal information to third parties.

4. Data Storage & Security

Your booking data is stored securely using encrypted cloud services. We take reasonable steps to protect your information from unauthorised access, loss or disclosure.

5. Your Rights

You have the right to access, correct or request deletion of your personal information at any time. Contact us at Indonesianaturalcroups@gmail.com or via WhatsApp.

6. Cookies

Our website uses minimal cookies to ensure basic functionality. We do not use advertising or tracking cookies.

7. Contact

For any privacy-related enquiries, contact us at:
Email: Indonesianaturalcroups@gmail.com
WhatsApp: +62 877-9879-8359